1. DEFINITIONS “YOU” MEAN THE PERSONS SIGNING OVERLEAF. “US” AND “WE” MEANS MULTILINES DESIGNER INTERIORS LTD. “THE GOODS” MEANS THE ITEMS SPECIFIED OVERLEAF. “THE SITE” MEANS THE PLACE WHERE THE GOODS ARE TO BE FITTED. “THE FITTER” MEANS THE PERSON WE EITHER EMPLOY OR CONTRACT TO FIT THE GOODS.

2. BY SIGNING THIS AGREEMENT, WE HAVE BOTH ENTERED INTO A LEGALLY BINDING AGREEMENT BY WHICH WE AGREE TO SUPPLY AND / OR FIT THE GOODS SPECIFIED OVERLEAF, AND YOU AGREE TO PAY THE TOTAL PRICE SPECIFIED.

3. YOU ACKNOWLEDGE YOU HAVE CAREFULLY CHECKED THE FLOOR PLAN, DRAWINGS AND SPECIFICATIONS ON THE REVERSE. ONLY THE UNITS AND ACCESSORIES SPECIFIED ON THE DRAWING WILL BE SUPPLIED BY US. ANY ADDITIONAL WORK IS CHARGEABLE SEPARATELY AND MUST BE AUTHORIZED BY THE OFFICE FIRST. (WE CANNOT BE HELD RESPONSIBLE FOR ANY DAMAGE THAT MAY BE CAUSED AS A RESULT OF THE FITTERS BEING CAJOLED INTO UNDERTAKING ADDITIONAL WORK NOT AUTHORIZED BY US.)

4. OUR DRAWINGS ARE NOT PRECISE SCALE DRAWING. ALL MEASUREMENTS AND / OR SIZES SATED ARE APPROXIMATE. WE MAY MAKE IMPROVEMENTS TO THE SPECIFICATIONS OF THE GOODS OR THEIR INSTALLATION AND MAY MAKE MINOR COSMETIC CHANGES (WHICH MAY EFFECT THE SIZES) BETWEEN THE DATE OF THIS AGREEMENT AND THE COMPLETION OF INSTALLATION.

5. ORDERS ACCEPTED WITH SIZES PROVIDED BY YOU WILL BE SUBJECT TO OUR SURVEY AND VIABILITY. IN THE EVENT THAT OUR SURVEYOR DISCOVERS THAT WE CANNOT GO AHEAD WITH THIS CONTRACT, WE SHALL TELL YOU, IN WRITING WITHIN 14 DAYS OF SURVEY, AND WE SHALL RETURN TO YOU ANY DEPOSIT WHICH YOU HAVE PAID AND AFTER THAT NEITHER OF US WILL HAVE ANY LIABILITY TO THE ORDER.

6. WE WILL FULFILL OUR OBLIGATION UNDER THIS CONTRACT WITHIN A REASONABLE TIME. HOWEVER, ANY DATES/TIMES GIVEN BY US ARE ONLY AN APPROXIMATE INDICATION BASED ON INFORMATION AVAILABLE TO US AT THAT TIME. WE CANNOT BE HELD LIABLE FOR DELAY OR FAILURE TO COMPLETE THE WORK CAUSED BY CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL.

7. YOU AGREE TO:

A) MAKE SURE THAT ANY RE-ROUTING OR INSTALLATION OR PLUMBING OR ELECTRICAL WORK OR SECURITY/ALARM DEVICES, REMOVAL OF CHIMNEYS OR EXISTING FURNITURE AND / OR CARPETS HAVE ALREADY BEEN CARRIED OUT TO A GOOD WORKMAN LIKE STANDARD.

B) NOT TO MAKE ANY MATERIAL ALTERATIONS IN THE ROOM TO BE FITTED AND IN PARTICULAR YOU HAVE NOT INSTALLED OR MOVED ANY FIXED ITEMS THAT YOU HAVE NOT TOLD US AFTER OUR SURVEY WAS CONDUCTED.

C) INFORMING US OF ANY PARTICULAR FEATURES ABOUT THE SITE AND/OR ITS CONSTRUCTION, WHICH YOU MAY BE AWARE OF, WHICH MAY MAKE THE INSTALLATION MORE DIFFICULT THAN WE REASONABLY MIGHT EXPECT. IN PARTICULAR YOU HAVE CHECKED THE WALLS ARE SOUND (AND ALSO DAMP FREE).

8. WE DO NOT CARRY OUT ANY ELECTRICAL WORK. POWER POINTS, SECURITY DEVICES/SWITCHES MAY BECOME INACCESSIBLE ONCE THE GOODS ARE INSTALLED. YOU ARE ADVISED TO HAVE POWER POINTS, SECURITY DEVICES/SWITCHES MOVED ACCORDING TO YOUR REQUIREMENTS PRIOR TO INSTALLATION BY US.

9. WE ADVISE YOU NOT TO DECORATE BEDROOMS OR LAY NEW FLOORING/CARPETS PRIOR TO INSTALLATION IN ORDER TO AVOID MINOR INCIDENTAL DAMAGE CAUSED AS A BY PRODUCT OF INSTALLATION. ALTHOUGH WE EXERCISE MAXIMUM CAUTION WHILST INSTALLING, WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO THE WALLS, CARPETS OR FLOORING THAT MAY BE AS A RESULT OF PENETRATION THROUGH OUR NORMAL PROTECTIVE SHEETS.

10. WE CANNOT GUARANTEE AGAINST THE VARIATION OF GRAIN, COLOR OR SHADE PARTICULARLY WITH THE USE OF TWO DIFFERENT MATERIALS (E.G. MFC CARCASS AND MDF DOORS) OR WHEN THE PANELS/TOPS ARE JOINED.

11. PANELS OVER 2350MM IN LENGTH WILL BE JOINED.

TERMSOFPAYMENT
A MINIMUM DEPOSIT OF 50% OF THE TOTAL AMOUNT IS REQUIRED WITH THE ORDER. DEPOSIT IS NOT REFUNDABLE AFTER 48HOUR OF PLACING ORDER. BALANCE IS PAYABLE ON THE SCHEDULED DAY OF DELIVERY / INSTALLATION. IN EVENT OF US NOT BEING ABLE TO COMPLETE THE INSTALLATION FOR ANY CIRCUMSTANCES REASONABLY BEYOND OUR CONTROL, A MAXIMUM OF 10% OF THE BALANCE MAY BE RETAINED BY YOU UNTIL SUCH TIME AS WE HAVE COMPLETED THE INSTALLATION. FOR COMMERCIAL JOBS AND JOBS WHERE MULTIPLE FITTING DATES HAVE BEEN ALLOCATED INTERIM PAYMENTS WILL BE REQUIRED IN PROPORTION TO WORK CARRIED OUT ON EACH OF THOSE DAYS.

NOTE
ALL MATERIALS SUPPLIED BY THE COMPANY REMAIN ITS PROPERTY UNTIL PAID FOR IN FULL.

CUSTOMERSOWNFABRICS
DUE TO CURRENT F.R. REGULATIONS ANY MATERIALS SUPPLIED BY CUSTOMERS SHOULD COMPLY WITH CURRENT FIRE REGULATIONS.

GUARANTEE / WARRANTY
WE AT MULTILINES DESIGNER INTERIORS LTD ARE COMMITTED TO CUSTOMER SATISFACTION. WE KNOW THAT OUR REPUTATION, CONTINUING GROWTH AND SUCCES, IS BUILT ON REPEAT BUSINESS AND RECOMMENDATIONS. WE ENDEAVOUR TO SERVE OUR CUSTOMERS PROMPTLY AND COURTEOUSLY AT ALL TIMES. IN ORDER TO GIVE ABSOLUTE PEACE OF MIND WE PROVIDE A FULL 5 YEAR WARRANTY AGAINST ANY MANUFACTURING, MATERIAL FAULT OR FAILURE CAUSED BY NORMAL WEAR AND TEAR FROM THE TIME OF INSTALLATION OR DELIVERY. WARRANTY ON ANY APPLIANCES OF THE SAME. (ALL SOFT CLOSURES AND LIFT UP STAYS ARE LIMITED TO 1 YEAR ONLY.) WE OPERATE A “ NO PRESSURE” SALES POLICY. OUR TRAINED DESIGNERS WILL DISCUSS YOUR REQUIREMENTS AND ARE HAPPY TO LEAVE YOU WITH DESIGNS TO CONSULT FAMILY AND FRIENDS. WE STRONGLY RECOMMEND YOU TO VISIT OUR SHOWROOM OR WHERE WE HAVE INSTALLED (YOUR FAMILY OR FRIENDS) SO THAT YOU ARE ABLE TO SEE FIRSTHAND THE PRODUCTS AND QUALITY WE OFFER. AS A FORWARD THINKING COMPANY WE ARE CONSTANTLY SEEKING TO IMPROVE OUR PRODUCTS AND CUSTOMER SERVICE. WE APPRECIATE ANY POSITIVE FEEDBACK. OUR GUARANTEE IS WE ALWAYS LISTEN TO YOU TO BETTER OURSELVES. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.